Welcome to Rich Dad Biscuits, a proud brand of RICHDAD FOODS INDUSTRIES!
We're thrilled to have you as part of our community, where delicious, homemade biscuits meet affordability and quality. Below are the terms and policies that govern your experience with us. By interacting with our website, ordering from us, or engaging in any related services, you agree to abide by the terms outlined here.
1.1. Acceptance of Terms
By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
1.2. Modification of Terms
RICHDAD FOODS INDUSTRIES reserves the right to update, change, or modify these Terms and Conditions at any time. All changes will be posted on our website, and by continuing to use our services after such updates, you agree to the revised terms.
2.1. Product Availability
All products listed on our website are subject to availability. While we strive to ensure our inventory is up-to-date, we cannot guarantee that every product will always be in stock.
2.2. Pricing
We are committed to providing high-quality, affordable products. All prices listed are in INR (Indian Rupees) and may be subject to change without notice. Any such changes will be reflected on our website.
2.3. Discounts and Promotions
RICHDAD FOODS INDUSTRIES may offer discounts, promotions, or special deals from time to time. These offers may have expiration dates or limited availability and are subject to change without prior notice.
3.1. Order Process
To place an order, simply select your desired products and complete the checkout process. You will receive an order confirmation via email or message once your order is successfully placed.
3.2. Payment
We accept secure payments via UPI, PhonePe, Google Pay, Debit/Credit Card, and Net Banking. All payments must be completed before your order is processed and shipped.
3.3. Order Cancellations
Once an order is confirmed, it may not be possible to cancel or modify it. However, you may contact us immediately, and we will do our best to accommodate your request.
4.1. Shipping Information
We strive to deliver your biscuits as quickly as possible. Shipping costs will be calculated at checkout based on your location. Delivery times may vary depending on your address and courier availability.
4.2. Order Tracking
Once your order has shipped, you will receive a tracking number to monitor the progress of your delivery.
4.3. Delivery Delays
While we make every effort to ship your order on time, RICHDAD FOODS INDUSTRIES is not responsible for any delays caused by factors outside of our control, such as courier delays, weather conditions, or unforeseen circumstances.
5.1. Quality Guarantee
If you receive a product that is damaged, defective, or incorrect, please contact us within 3–5 days of receiving your order, and we will be happy to arrange a return, exchange, or refund as applicable.
5.2. Non-Refundable Items
Due to the nature of our products (fresh baked goods), we cannot accept returns on food items unless they are defective or damaged.
5.3. Refund Process
Refunds will be issued to the original payment method once we’ve received and processed the return of any eligible items. Refunds typically take 5–7 business days to appear in your account.
6.1. Privacy Policy
We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more details on how RICHDAD FOODS INDUSTRIES collects, uses, and safeguards your data.
6.2. Payment Security
Our website employs secure payment gateways and encryption methods to ensure your payment information is protected at all times.
7.1. Access and Use
You agree to use our website for lawful purposes only and not to engage in any activity that could disrupt, damage, or interfere with the operation of our site.
7.2. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of RICHDAD FOODS INDUSTRIES and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
8.1. Limitation of Damages
In no event will RICHDAD FOODS INDUSTRIES or its brand Rich Dad Biscuits be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or services.
9.1. Jurisdiction
These Terms and Conditions will be governed by and construed in accordance with the laws of Tamil Nadu, India, without regard to its conflict of law principles.
10.1. Contact Information
For any questions, concerns, or feedback regarding our products or services, feel free to contact us:
📧 Email: richdadfoods@gmail.com
📞 Phone: +91 90030 47249
🏠 Address: Fathima Nagar 5th Street, Vilar Road, Thanjavur – 613006
Thank you for choosing Rich Dad Biscuits, proudly made by RICHDAD FOODS INDUSTRIES!
We’re delighted to share our homemade goodness with you and look forward to bringing a little extra warmth and joy into your day — one biscuit at a time.